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世界遗产地内索道乘客的特征、满意度及其影响——武陵源案例研究 预览 被引量:24

On the Character, Satisfaction Degree and Impact of Passangers Taking Ropeway within World Heritage Site --A Case Study on Wulingyuan Scenic Spot
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摘要 世界遗产地内是否有必要建设索道等现代化交通工具,是一个富有争议的话题,本文通过游客调查对索道等设施建设是否增加游客满意度的问题进行了实证研究.结果表明:①索道乘客群体特征比较明显;②大部分游客对景区内索道等享受型交通工具持欢迎态度,但同时他们也认为索道、电梯等交通工具造成的排队等候增加了景区内拥挤感,影响了游览感受;③游客对索道、电梯等客运交通工具的满意度与游客对目的地总体满意度并无显著线性关系,索道等交通工具建设并不能直接增加游客总体满意度. Whether it is necessary to build such modern transportation facility as ropeway within World Heritage Site is a controversial topic.This research,based on tourist survey,undertakes an emirical study on tourists' perception and attitude towards ropeway transportation facility in Wulingyuan Scenic spot,a World Nature Heritage Site.The findings are as follows:1.The group character of tourists by ropeway is obvious.2.Most of the tourists are fond of taking ropeway in the scenic spot,while at the same time they feel it uncomfortable to line up and wait before they could take ropeway or elevator,which influences their sightseeing perception.3.The tourists' satisfaction degree with transportation facilities has nothing to do with their total satisfaction degree with tourist destination.
作者 张朝枝 徐红罡 保继刚 ZHANG Chao-zhi~(1,2),XU Hong-gang~2,BAO Ji-gang~2(1.Tourism Department of Fudan University,Shanghai 200433,China;2.Center for Tourism Planning & Research of Sun Yat-sen University,Guangzhou 510275,China)
出处 《旅游学刊》 CSSCI 北大核心 2005年第3期 33-37,共5页 Tourism Tribune
关键词 世界遗产地 客运索道 游客满意度 影响因素 World Heritage Site passenger transport ropeway tourist satisfaction degree impact factor
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