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项目管理在护理质量管理中的应用效果 预览 被引量:1

Application effect of project management in nursing quality management
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摘要 目的探讨项目管理在护理质量管理中的应用效果。方法选择2016年12月至2017年12月在我院接受诊治的900例患者作为研究对象,将2016年12月至2017年5月开展常规护理管理的430例患者纳入对照组,将2017年6—12月开展项目管理的470例患者纳入研究组。比较两组患者的不良事件发生情况及满意度。结果研究组患者压疮、非计划性拔管、用药错误、跌倒发生情况均低于对照组,差异有统计学意义(P<0.05);研究组患者护理满意度评分高于对照组,差异有统计学意义(P<0.05)。结论项目管理在护理质量管理中的应用效果显著,能有效改善护理质量,降低不良事件发生率,提高患者对护理的满意度,提升医院形象,值得临床推广。 Objective To explore the application effect of project management in nursing quality management.Methods To select 900 cases of patients who were treated in our hospital from December 2016 to December 2017 as research subjects,and 430 patients who underwent routine nursing management from December 2016 to May 2017 were included in the control group.A total of 470 patients who underwent project management from June 2017 to December 2017 were included in the study group.The incidence and satisfaction of adverse events were compared between the two groups.Results The pressure ulcers,unplanned extubation,medication errors,and falls were lower in the study group than that in the control group.The difference was statistically significant(P<0.05).The nursing satisfaction score of the study group was higher than that of the control group,and the difference was statistically significant(P<0.05).Conclusion The application of project management in nursing quality management is effective,which can effectively improve the quality of care and reduce the incidence of adverse events.Meanwhile,it can improve the patient’s satisfaction with nursing,as well as the image of the hospital.As a result,it is worthy of clinical promotion.
作者 何洁兰 刘杏仙 吴妙珠 李秋平 朱丽辉 He Jie-lan;LIU Xing-xian;WU Miao-zhu;LI Qiu-ping;ZHU Li-hui
出处 《护理实践与研究》 2018年第14期130-131,共2页 Attend to Practice and Research
基金 江门市科技计划项目(江科[2015]74号).
关键词 项目管理 护理质量管理 不良事件 医患关系 Project management Nursing quality management Adverse events Doctor-patient relationship
作者简介 何洁兰:女,本科,副主任护师,科护士长
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